Website Terms

TWOOTZ.COM LIMITED (‘Twootz’) Website

Legal Notices

The Twootz website is owned by Limited (Company # 7657695) whose registered office is 176 Ditchfield Road, Widnes, Cheshire, WA8 8AY. These terms and conditions of use will govern your access to and use of the website. Your continued use of the website will indicate that you, the user, (‘You’) are accepting the latest version of these terms. We may at any time revise these terms, so you should check the website regularly to make sure you are aware of the latest version. Any revised versions will be clearly marked.

Use of site

You agree to use this website only for lawful purposes, and in a manner that does not infringe the rights of Twootz or any third party, or restrict or inhibit the use and enjoyment of this site by any third party. We may, in our sole discretion, terminate your access to or use of this website for any reason, including without limitation where we believe that you have not acted in accordance with the terms and conditions of the site.


It is our policy to obtain permission to link to other websites. We are not responsible for the contents or reliability of the linked websites. Listing and linking shall not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of linked pages.


All content of the Twootz website is provided on an “as is” basis and is subject to change without notice to you. To the fullest extent permitted by law, we disclaim all representations and warranties (whether express or implied) as to the condition, quality, performance, accuracy, suitability, fitness for purpose, completeness, or freedom from viruses of the content contained on this website or that such content will be accurate, up to date, uninterrupted or error free.

While we make every effort to ensure that the material on this website is accurate, we cannot accept any liability for the accuracy or content of this material. You acknowledge that you are solely responsible for the use to which you put the site and all results and information you obtain from it and that if you rely on this information you do so at your own risk.

In no event do we accept any liability whatsoever for any loss or damage (financial or otherwise) including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use of data derived from this website.

It is always wise for you to run an anti-virus program on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from this website.

The material on this website is subject to Twootz copyright protection unless otherwise indicated. The Twootz copyright material may be reproduced free of charge, in any format or medium and without requiring specific permission, for the purposes of research, private study or Internet circulation within an organisation. This is subject to the material being reproduced accurately and not being used in a derogatory manner or in a misleading context. Where the material is being published or issued to others, the source and copyright status must be acknowledged.

Authorisation to reproduce Twootz copyright material for other purposes must be obtained from the Management of Twootz Ltd by writing to the registered office of Twootz at 176 Ditchfield Road, Widnes, Cheshire, WA8 8AY.

The limited permission above to reproduce Twootz copyright protected material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

Privacy Statement

We are committed to protecting the privacy of users of this website. This privacy statement sets out the terms which govern the collection, retention and processing of personal information provided to us online or otherwise held on this site. It will apply to you if you submit an application to open a trading account, or currently hold any account and will continue to apply after that account is closed.

Your information will be processed in connection with our standard terms & conditions of sale and in accordance with the tests set out in the Data Protection Act 1998. We may use the information, or disclose it to our agents, representatives or successors, or to other public bodies or third parties, for the following purposes:

  • If you apply to open a consumer account with Twootz, to assess your application;

  • To maintain and manage your account;

  • To operate and administer Twootz;

  • To enable us to inform you about, or provide literature or services in relation to carbon offsetting, trading and neutrality;

  • To carry out statistical analysis or research and development, in relation to carbon trading;

  • To provide data or information about carbon trading upon request, on an aggregated or non-attributable basis;

  • Otherwise for the purposes of administering Twootz

  • To prevent or investigate fraud or other unlawful activity in relation to your account;

  • For any of the purposes permitted by the Data Protection Act 1998.

All other information provided in any application form you submit on this website, and your account security information (including your user name and password), will be kept confidential.

You can update or correct your information (other than account security information) at any time simply by accessing your account.

We use cookies (small pieces of information sent to and stored on your PC when you access a website) only to record that you have accepted the terms and conditions of use of the website. These cookies do not contain, nor do we use them to collect, any personal information about you.

Law and Jurisdiction

These terms and conditions are governed by, and construed in accordance with, the law of England and Wales. Any dispute arising under or out of these terms and conditions shall be subject to the jurisdiction of the courts of England and Wales, although we reserve the right to take proceedings in any other court of competent jurisdiction, whether concurrently or not.

Acceptance of these terms and conditions shall be deemed to have been taken place in the United Kingdom, notwithstanding the location of any server which hosts the content of this website, or where you or any server carrying your content are located.

If for any reason any part of these terms and conditions is determined to be invalid or unenforceable pursuant to applicable law, that part will be enforced to the maximum extent possible so as to give effect to its intention, and the remaining terms and conditions will continue in full force and with full effect.

Changes to the terms

Twootz may change the Site or these terms at any time. If you use the Site after Twootz has changed the terms you will be bound by the new terms.